Description: This is a structured methodology for use while interviewing and selecting from a pool of candidates at hire, for promotion or for succession planning. The course utilizes discussion, exercises and break out groups that will show participants how to select on the basis of technical skills and core Values in a way that is customized for your organization and sustains a desired culture.
Outcome: Participants’ will learn how to structure their interview and selection process in order to
- Identify the organizations’ top 3-5 core Values
- Determine key job skill requirements
- Develop questions targeting specific details during an interview
- Keep interviewers focused on specific technical skills
- Help interviewers to gain insight into the candidates’ core Values
- identify the candidate best suited to deliver results on the job in a way that is consistent with the organizations’ core Values and CULTURE
- Minimize potential for bias and discrimination
Who this course is for: Human Resources Professionals, Senior Managers, Division/Department Heads and decision makers in the recruiting process.
Location(s): Yorkdale Holiday Inn
Benefits in your participation: The people in your organization impact the bottom line every day with every decision they make and every action they take. Studies have shown that leaders who continue to invest in developing themselves and their organizations can gain up to 1.5% market share, not to mention increased productivity. What is an additional 1.5% share and increased productivity worth to your company?
Studies have shown that having the ‘right’ person in a job has a direct impact on organization outcomes:
- Customer Satisfaction 92%
- Profitability 82%
- Innovation/Product Development 72%
- Revenue per Employee 68%
- Speed to Market 66%
- Growth 64%
Hiring the wrong person results in turnover and turnover can cost organizations from 100% to 150% of the new hire salary depending on the role and level in the organization.
Instructors:
Gay Miller is founder and Senior Business Advisor at MillerGleann Consulting. In her corporate life Gay built HR departments from the ground up in multiple countries where she contributed to the bottom line from both strategic and tactical roles. Now, her passion is organization and leadership development and her experience spans over 20 countries in the Americas and Pacific Regions.
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Description: Internal Theft and Fraud is estimated to cost Canadian business more than $40 Billion annually. Your company is vulnerable to fraud. Learn how you can mitigate the risk of fraud occurring on your watch.
Outcome:Learn how to develop a culture of compliance and increase integrity in the workplace.; Realize a better understanding of your risk of fraud and other defalcations in today’s work environment; Learn to protect your valuable assets and to recover lost assets when fraud occurs in your business
Who this course is for: Corporate Executives (CEOs, CFOs, Senior Managers), HR Managers
Pricing: $CDN 599 per registrant; $CDN 499 per person if three or more from one organization, including pre-read material, Binder, and lunch.
Instructors:
Earl Basse is the President of Basse & Associates Inc. (BAI), a professional forensic investigation and corporate security firm focusing on protecting its clients’ business environment by integrating ethics and integrity into security and operational programs. Earl has been awarded a Fellowship by the Society of Management Accountants of Canada (FCMA), and has also received accreditations as a Certified Fraud Examiner (CFE), Certified Protection Professional (CPP) and a Risk Assessment Methodology for Critical Infrastructure professional. He brings with him a wealth of experience in law enforcement, forensic investigations, corporate security and business management. Earl’s utilization of his international network of professionals in the forensic and security industry is a value-added advantage for BAI’s clients.
Gay Miller is founder and Senior Business Advisor at MillerGleann Consulting. In her corporate life Gay built HR departments from the ground up in multiple countries where she contributed to the bottom line from both strategic and tactical roles. Now, her passion is organization and leadership development and her experience spans over 20 countries in the Americas and Pacific Regions.
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School boards and universities have grown over the years to involve thousands of employees besides teachers. Teachers’ and faculty professional organizations have developed a process to deal with teachers, but this has left a gap in the policies and procedures for school boards and post-secondary schools use to deal with non-teaching employees such as janitors, maintenance staff, bus drivers, teacher’s aides, secretarial staff, and administrative staff. Although the public do not see these employees working behind the scenes, a great amount of time is spent by the administrative staff at the school level and at the school board level dealing with internal conflicts and work issues, including ethical issues.
School boards and post-secondary education administrators typically do not have trained investigators or persons to identify, then deal with conflict within their organization, outside of their teaching staff. Most complaints received are not from the public but are generated internally. Additionally, complaints arise from staff, including the teachers, complaining about facilities, conditions of the playgrounds or misuse of budget. School board administrations spends a great deal of time trying to resolve the issues but do not examine the underlying causes of the basic problems. Such causes include staff incompetence, avoidance of work or, in some cases, actual instances of fraud.
Most school boards have a Superintendent responsible for the different areas of Administration, Maintenance and Transportation. Because School Boards demand confidentiality, and because the institutions can have many organizational fiefdoms, and because many are publicity averse, they may be reluctant to bring in outside help to resolve these issues in the event the public become cognizant or even suspicious of their issues.
Description: This half-day course, Leading with Integrity in Education: Ethics Assurance and Complaint Resolution, is intended to enhance ethics in all areas of education—whether at public schools, private schools, community colleges or universities. This includes a review of ethical challenge fundamentals in the education sector, including human resources, student counselling, complaint resolution, in-community partnerships, character education programming and procurement. While these issues are typically “siloed” in educational institutions, the presentations and case studies used by the two presenters argue for holistic, proactive leadership approaches and an integrated, responsive and cost-effective, ethical solutions agenda.
The presenters review all stages of complaints and discipline, as well as the strengths and weaknesses of alternative organization of compliant handling, investigation response processes, discipline hearings, and ethics by design programs. Attendees will be exposed to and have opportunity to discuss and test a Best Practices in Education EthicsAssurance Checklist. The half-day program concludes with an opportunity to arrange for an individual EthicScan team to visit specific attendees’ institutions.
Objective: Offer a practical, intensive, half-day course followed by opportunity to request a consultant team from EthicScan to visit the site to discuss local problems and applications. Case studies are drawn from EthicScan’s four person complaint investigation team that reflects an estimated 10,560 days of public sector inspection experience, managing and investigating complex, multi-faceted cases for both criminal prosecution and civil proceedings, including 2,100 days for municipal investigations._
Who Should Attend:
Human resources, quality assurance and compliance officers in universities, private schools and community colleges; Character education, dispute resolution, and human resources professionals; Directors of education; Complaint resolution directors; Deans of business affairs; Internal affairs and discipline professionals; Directors of the office of the University President; Collective bargaining heads; Elected and appointed trustees; Internal audit specialists; Directors of procurement; Ethics program educational experts; School board association leaders.
Benefits for Those Attending:
- Review of strengths and weaknesses of alternative organization of ethics by design programs;
- Exposure to and discussion of Best Practices in Education EthicsAssurance Checklist;
- Arrange for individual team to visit specific attendees’ institutions.
- Review the elements of ethical best practice for complaint investigation
- Learn how to further respectful dialogue and open communications
- Discuss the application of principles of trust, integrity, accountability and transparency to what are responsible, effective practices in terms of complaints, investigations, and labour relations pulse taking.
- Discuss what works in terms of ethics education, public and stakeholder engagement, reinforcement and effective governance
- Discuss what are the respective roles and responsibilities to be played by elected officials, boards, trustees, bargaining unit representatives; municipal and Ministry staff, internal audit, and the media
Pricing: $499 per registrant; $399 per person if three or more from one organization, including Pre-read material, Binder, lunch; and follow-up meting within 5 weeks. Pricing: $499 per registrant; $399 per person if three or more register from the same organization. The registration fee includes pre-read material, a Course Binder, a full buffet lunch (noon-1:00 PM); a mid-afternoon health break; and an opportunity to schedule a follow-up workplace consultation meeting within 5 weeks.
Pricing: $499 per registrant; $399 per person if three or more from one organization, including Pre-read material, Binder, lunch; and follow-up meting within 5 weeks.
Instructors:
David is a rare breed in North America: a full-time organizational ethicist. He does original writing, teaching, consulting and research on ethical decision making, enhancing corporate social accountability, auditing, and reporting, and developing ethics assurance programs, including transparency, risk management, ethical management and “safe” partnering
Denis Chamberland is a commercial lawyer with over 20 years of experience working in the public sector on a variety of commercial projects, including health/hospitals, municipal water & wastewater, solid waste collection and recycling, and design-build projects. In addition to his transactional, project-based, practice, Denis has pioneered the development of public procurement law in Canada, including the role of procurement Fairness Commissioner. Denis acts as a Fairness Commissioner on larger projects, but also in circumstances where he is brought in to investigate the facts, interview the relevant individuals involved in the complaint or dispute, and render his advice to the public agency.
Gay Miller is founder and Senior Business Advisor at MillerGleann Consulting. In her corporate life Gay built HR departments from the ground up in multiple countries where she contributed to the bottom line from both strategic and tactical roles. Now, her passion is organization and leadership development and her experience spans over 20 countries in the Americas and Pacific Regions.
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